# PRIVACY POLICY

Last Updated: 22 June 2026

## 1. Introduction

Weymouth Football Club Limited (“Weymouth Football Club”, “the Club”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase tickets, become a member, contact us, subscribe to communications, or use any mobile applications operated by the Club.

## 2. Data Controller

Weymouth Football Club Limited

Bob Lucas Stadium
Radipole Lane
Weymouth
Dorset
DT4 9XJ

Email: sales@weymouthfootballclub.co.uk

## 3. Information We Collect

### Information You Provide

We may collect:

– Full name
– Email address
– Postal address
– Telephone number
– Membership details
– Ticket purchase information
– Communications and enquiries submitted through our website
– Competition or promotion entries

### Payment Information

Payments are processed securely through our payment providers.

We do not store full payment card information on our servers.

### Technical Information

We may automatically collect:

– IP address
– Browser type and version
– Device information
– Operating system
– Pages viewed
– Time spent on pages
– Referral source
– Website usage information

### Mobile App Information

Where applicable, our mobile applications may collect:

– Device identifiers
– App usage information
– Notification preferences
– Diagnostic and crash reporting information

## 4. How We Use Your Information

We may use your information to:

– Process ticket purchases
– Administer memberships
– Provide products and services
– Respond to enquiries
– Deliver customer support
– Improve our website and services
– Prevent fraud and misuse
– Comply with legal obligations
– Manage competitions and promotions

Where you have provided consent, we may also send:

– Club news
– Fixture information
– Matchday updates
– Ticket announcements
– Membership information
– Marketing communications

You may unsubscribe at any time.

## 5. Push Notifications

If you install one of our mobile applications and choose to receive notifications, we may send:

– Match reminders
– Fixture changes
– Ticket updates
– Club announcements
– Emergency or operational notices

You may disable notifications through your device settings at any time.

6. Ticketing Services

We use Tickera software integrated into our website to manage ticket sales, ticket delivery and event attendance.

Ticket purchase information is stored and managed within our website systems and is used solely for the administration of ticket sales, event entry and customer support.

Payment transactions are processed securely through our payment providers. Weymouth Football Club does not store complete payment card details.

## 7. Analytics

We use Google Analytics to help us understand how visitors use our website and applications.

Google Analytics may collect information including IP address, device information, browser type, pages viewed and website usage data.

This information helps us improve the user experience and performance of our services.

## 8. Email Communications

We may use email communication platforms including Mailchimp to send newsletters, club updates, ticket information and other communications where you have requested or consented to receive them.

## 9. Payment Providers

Payments may be processed through third-party payment providers including Stripe and Teya.

These providers process payment information securely in accordance with their own privacy and security requirements.

We do not store complete payment card details.

## 10. Social Media and Embedded Content

Our website may contain embedded content and integrations from services including:

– YouTube
– Facebook
– X (formerly Twitter)

These services may collect information about your interaction with their content and may place cookies on your device.

We encourage users to review the privacy policies of those services.

## 11. Sharing Information

We do not sell personal information.

We may share information with:

– Ticketing providers
– Membership providers
– Payment processors
– Website hosting providers
– Analytics providers
– Email communication providers
– Notification providers
– Professional advisers
– Regulatory authorities where required by law

## 12. International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, appropriate safeguards will be implemented to protect personal information in accordance with applicable data protection laws.

## 13. Legal Basis for Processing

We process personal information on one or more of the following legal bases:

– Performance of a contract
– Compliance with legal obligations
– Legitimate interests
– Consent

## 14. Data Retention

We retain information only for as long as necessary to:

– Provide services
– Meet legal obligations
– Resolve disputes
– Enforce agreements

Retention periods vary according to the type of information involved.

## 15. Security

We take reasonable technical and organisational measures to protect personal information from:

– Unauthorised access
– Loss
– Misuse
– Alteration
– Disclosure

However, no online service can be guaranteed to be completely secure.

## 16. Your Rights

Under applicable data protection law, you may have the right to:

– Access your personal information
– Correct inaccurate information
– Request deletion of information
– Restrict processing
– Object to processing
– Request data portability
– Withdraw consent

Requests should be submitted to:

sales@weymouthfootballclub.co.uk

## 17. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

## 18. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page and become effective immediately upon publication.

## 19. Contact

For privacy-related enquiries:

Email: sales@weymouthfootballclub.co.uk

Weymouth Football Club Limited
Bob Lucas Stadium
Radipole Lane
Weymouth
Dorset
DT4 9XJ